The following page(s) contain instructions on using Remote Desktop to connect to Faculty & Staff Windows computers on the UMKC campus (from off-campus). Your campus computer must be powered on to receive connections.
Don't know your computer name or don't know if your account has the correct permissions? Find out here. If you need assistance, please contact the IS Technology Support Center or your IT Liaison.
Always make sure you are using the latest version of the Remote Deskop client by running Windows Update periodically. Windows computers must also be CVE-2018-0886 compliant. Windows 7 computers do not support the modern security standards required for using Remote Desktop with UMKC PCs. Anyone wanting to use Remote Desktop from off-campus (using a Windows computer) should no longer connect via VPN, but should rather configure their Remote Desktop client to use UMKC's Remote Desktop Gateway.
Windows Remote Desktop Connection App Instructions (preferred method)
If you see this icon, follow this set of instructions.
If you have not recently connected to this computer there will be a delay as your profile is created. This is normal.
- Start Remote Desktop Client, but don't connect yet. For Windows 8, go to Start -> Search -> Remote Desktop Connection. For Windows 10, search from the Taskbar.
- For Computer, enter the name of the remote computer to connect to. Or check How to find my computer name
- For User name, enter UMKC Username@umsystem.edu.
- Click on Show Options
- Click on the Advanced tab
- Under Connect from anywhere click on Settings
- Select Use these RD Gateway server settings
- Enter the server name tsg.umkc.edu
- Check the box for Bypass RD Gateway for local addresses
- Under Logon settings check the box to Use my RD Gateway credentials for the remote computer
- Click OK to save the Remote Desktop Gateway settings
- Click on the General tab
- Click Save to save this as your default settings (once saved you can skip steps 3 through 9)
- Click Connect
- When prompted for credentials, enter your UMKC Username passsword.
- Click OK
- If you receive a warning regarding the computer certificate:
- Check the box "Don't ask me again..."
- Click Yes
You are now connected!
Windows Remote Desktop Universal App Instructions
If you see this icon, follow this set of instructions.
If you have not recently connected to this computer there will be a delay as your profile is created. This is normal.
- Start the Remote Desktop Universal App, but don't connect yet.
- Click the Settings Panel (gear icon)
- Find the Gateway section and click Add
- Enter the server name tsg.umkc.edu
- Click Save
- Click Add New Desktop (+ icon)
- Click Desktop
- For PC Name, enter the name of the remote computer to connect to. Or check How to find my computer name
- Click More
- Find the Gateway section and select tsg.umkc.edu from the menu
- Click Save
- Click on the tile with the name of the computer you are trying to connect to
- When prompted for credentials, type UMKC Username@umsystem.edu in Domain\Username
- Enter your UMKC Username passsword
- Click Connect
- If you receive a warning about verifying the PC:
- Check the box "Don't ask about this PC again"
- Click Connect
You are now connected!