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Remote Desktop → Windows Instructions

The following page(s) contain instructions on using Remote Desktop to connect to Faculty & Staff Windows computers on the UMKC campus (from off-campus).

Attention: Your campus computer must be powered on and you must also have rights to access your computer remotely. You must also follow these steps (one time only) to ensure your campus computer is ready to accept Remote Desktop connections. If you need assistance, please contact the IS Call Center or your IT Liaison.

Anyone wanting to use Remote Desktop from off-campus (using a Windows computer) should no longer connect via VPN, but should rather configure their Remote Desktop client to use UMKC's Remote Desktop Gateway.

Note: Always make sure you are using the latest version of the Remote Deskop client by running Windows Update periodically.

1. Start Remote Desktop Client, but don't connect yet. For Windows Vista/7, this should be under Start -> All Programs -> Accessories -> Remote Desktop. For Windows 8, go to Start -> Search -> Remote Desktop Connection.
2. For Computer, enter the name of the remote computer to connect to. If you are unable to determine the name of your campus (office) computer, contact the IS Call Center or your IT Liaison
3. Click on Options
4. Click on the Advanced tab
5. Under Connect from anywhere click on Settings
6. Select Use these RD Gateway server settings
7. Enter the server name tsg.umkc.edu
8. Under Logon settings check the box to Use my RD Gateway credentials for the remote computer
9. Click OK to save the Remote Desktop Gateway settings
10. Click on the General tab
11. Click Save to save this as your default settings (once saved you can skip steps 3 through 9)
12. Click Connect
    
13. When prompted for credentials, type ‘umkc-users\’ followed by your SSO username (e.g.umkc-users\doej)
14. Enter your SSO passsword
15. Click OK
16. If you receive a warning regarding the computer certificate:
1. Check the box "Don't ask me again..."
2. Click Yes

If you have not recently connected to this computer there will be a delay as your profile is created. This is normal.

You are now connected!