O365 Student Login Change


O365 Student Login Change

On Wednesday, May 20, the login ID and password of your University Microsoft 365 account (including your email account) will be changed. Your actual email address and any personalized aliases that you have set up will not change. See example under the first point below.

What is changing?

Here is some important information you need to know when accessing your account on or after this date. Please note that you cannot log in with these changes until on or after May 20.

  1. The login you use to access to Microsoft 365 will change, but your email address remains the same: Going forward, your Microsoft 365 login ID will always be your username with (As an example, Jane Doe, whose username is “jad123” would log in with Her email address remains This login ID format will soon become the standard for access to all University electronic resources.

  2. Your password will change:
    Your password will change to the password that you use for other University resources such as Canvas and Pathway. If you need to change this password in the future, you can do so at:

  3. Authentication:
    You will NOT need to redo the multi-factor authentication (MFA) information that you recently set up. If you have used the Microsoft Authenticator app on your phone or desktop you will need to set it up again using your new login mentioned above. All other methods in which you receive passcodes will continue to work as they have in the past. For more information on how to set up MFA please visit:

  4. Check your apps:
    Any email apps you have set up will need to be reconfigured with your new login ID and password. This includes mobile (phone, tablet, etc.) and desktop clients (MS Mail, MS Outlook). Unsecure download methods such as Pop and IMAP have been disabled. Visit the Office 365 Email website for more information on how to set up your device.

If you have any questions or problems not addressed here, please contact the UMKC IS Technology Support Center at 816.235.2000, or via email at We are open Monday through Friday, from 8am until 5pm. We are closed on University holidays.