If you staying at the residence halls as part of a summer conference
please go to our
ResNet is part of UMKCnet, a high-speed local area network supported
by UMKC. This is a service provided by UMKC and Information
Services to residents of the UMKC dorm. You will have instant
unlimited access to the Internet that is fast and reliable from the
comfort of your room.
Minimum Requirements for Connection to ResNet
There are four requirements for connecting to ResNet:
- Your computer must have an existing network
card or an available USB port and network adapter. USB network
adapters along with the corresponding network patch cable are
available for purchase from the UMKC Bookstore.
- You must provide a data cable to connect your PC at the
dorms. A CAT 6 cable is preferred, but a CAT 5 or CAT 5e will
work in either the Johnson Hall or Oak Street Residence
- Your computer must be running Windows 7/8.1/10 or macOS 10.9.5 or better.
- You must connect your computer to the power outlet via a surge suppressor.
Students connecting to the campus network at the Residence
Halls will be required to install the SafeConnect compliance management client. This
client is designed to ensure students are
running up-to-date operating systems and anti-virus software.
Please follow the links below for more
information on SafeConnect.
SafeConnect System Overview
Installation and Usage
If you cannot gain access to the residence hall network after reviewing the
documentation above, please contact the
UMKC IS Call Center by phone at 816.235.2000 or email at
submit your request online. At the Call Center,
technicians can assist you in troubleshooting the nature of the
problem and quickly find the solution or walk you through the
resolution of the problem. If not, the Call Center works
closely with other IS departments to escalate the call to a
second-tier support technician. This level of support is
responsible for ensuring your personal computer in use at the
Residence Hall is able to securely access network resources.
In doing so, we can assist with issues involving data jack
connectivity, security patch installation, virus removal, system
stability and other activities that directly affect your ability
to get online. For other types of
computer repair issues,
you are advised to use any service and support plan that was
purchased with the computer or any number of
specializing in these types of fix-on-fail services.
Important Note for Wireless Users
UMKC students using wireless access OUTSIDE the Residence Halls will be required to
authenticate via BlueScoket prior to accessing the
attempting to use an Internet browser, students will need to
logon to the domain, using their official UMKC Email Account
Name and Password. More specifically, students in the
Residence Hall will see the following page:
You must enter your Account Name and Password and
click the Log In button before Internet access will be
This is being done in order to create a more secure
and stable network environment for wireless users. Additionally, this means it
will be absolutely necessary for students to activate
their official UMKC Email Accounts. This can be done at
any of the UMKC IS computing labs (http://www.umkc.edu/is/labs).
Please note: account activation is done via the