Microsoft Office365 (O365) is your official university email account with 50GB of email storage space. All official university communications are sent to your O365 student email account. Students are strongly encouraged to check their UMKC email regularly for important announcements and information. You can access your
university email account from web browsers and email programs or apps, such as Microsoft Outlook. You will automatically receive an
O365 email account once you have been officially admitted by the
What is my O365 email address?
Your O365 email address is your UMKC Username followed by @mail.umkc.edu. For example, if your name is Kasey Roo and your UMKC Username is kr123, your O365 email address will be email@example.com.
How do I set or reset my O365 password?
Please note that UMKC Username passwords and O365 student email passwords are not linked together, as they allow access to two separate environments. Your O365 email password will only let you log on to email and your UMKC Username password will allow you to log on to everything else at the university.
How to set an O365 password:
Passwords must meet all of the following criteria:
How do I log into O365 for the first time?
How do I change my password from within O365?
These instructions are for students who are logged in to their O365 account and know their O365 password.
How do I set up a friendly email alias?
Will I get to keep my O365 account after I graduate?
Yes, your O365 account will continue to work after you graduate. Your O365 account is the official form of communication between you and the university.
We strongly advise you to keep your O365 account active after you graduate so you can continue to receive official correspondence from UMKC. You must log on to the account every six months for it to remain active.
Do UMKC faculty or staff use O365? Do campus organizations use O365?
Faculty and staff use UMKC's Exchange email system. Email accounts for campus organizations are also on the Exchange system. However, communication between users of O365 and Exchange is seamless. The Global Address Book is shared, so users of each system can find each other, regardless of what email system is being used.
How do I configure O365 for my mobile device?
To configure your mobile device to access your O365 email account, please follow the instructions found at: http://www.umkc.edu/is/mobile/email/office365/
What are the size limits for email messages? What are the retention limits for email?
Please review the table below for specifics:
|Message size limit The maximum total size of an email message. The total size includes the message header, the message body and any file attachments.||25 MB|
|File attachments limit The maximum number of file attachments allowed in an email message. Even if the total size of all the file attachments doesn't violate the message size limit, there is still a limit on how many attachments are allowed in a message.||125 attachments|
|Subject length limit The maximum number of text characters allowed in the subject line of an email message.||255 characters|
|Recipient limit The maximum number of message recipients allowed in the To:, Cc: and Bcc: fields. A public group is counted as a single recipient.||500 recipients|
|Message rate limit: The maximum number of e-mail messages that can be sent from a single e-mail client per minute. The client is identified by the user account.||30 messages per minute|
|Deleted Items folder retention period The maximum number of days that items can remain in the Deleted Items folder before they are automatically removed.||30 days|
|Retention period for items removed from the Deleted Items folder The maximum number of days that items removed from the Deleted Items folder are retained before they are permanently deleted.||14 days|
|Junk Email folder retention period The maximum number of days that items can remain in the Junk Email folder before they are automatically removed.||30 days|
Why can't I log on to O365?
There are a couple of reasons why you may not be able to log on to O365.
|These instructions are provided as guidance. If you experience difficulties feel free to
contact the UMKC IS Call Center.