How do I make an appointment?
What can I expect during my visit to the ombudsperson?
Email email@example.com. However, please remember that due to the limits of technology, confidentiality cannot be ensured in email or digitized voicemail communication. Thus, you are advised against sending sensitive information via email or voicemail messages. You may also use my gmail ombuds account (firstname.lastname@example.org).
Visits are by appointment only.
The Faculty Ombudsperson Office is located at 4747 Troost on the ground floor. Parking is available (with UMKC permit) in a lot at the rear of the building, or on 48th Street, immediately adjacent to the building. The Faculty Ombudsperson is also able to meet with you at another place upon which you and the Ombudsperson agree, if you prefer.
The first thing the Faculty Ombudsperson will do is explain the ombuds process, and ask if you have any questions.
Next, the Faculty Ombudsperson will listen to your story, ask clarifying questions, and try to understand your concerns.
The Faculty Ombudsperson will help you clarify your goals about the situation, and assist you in exploring a range of options and possible solutions.
Finally, the Ombudsperson will help you strategize appropriate next steps. She may also assist in other activities, as appropriate.
Most visits take an hour to an hour and a half. Many visitors opt to schedule another visit to explore other issues, or continue the conversation. It's up to you how often, and how frequently you visit the Faculty Ombudsperson.