Notice of Privacy Practice

Our Legal Duty

Roo Wellness is required by applicable federal and state laws to maintain the privacy of your health information. Roo Wellness is also required to give you this Notice about our privacy practices, our legal duties and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice is currently in effect and will remain in effect until we replace it.

Roo Wellness reserves the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the updated terms of our Notice effective for all health information that we maintain, including health information that we created or received before we made the changes. Before we make a notable change in our privacy practices, we will change this Notice and make the new Notice available upon request.

This information is to help you understand your rights under the Health Insurance Portability and Accountability Act (HIPAA). HIPAA regulations require organizations to enforce security controls that promote the confidentiality, integrity and availability of all personal health information.

The Notice of Privacy Practices, or Notice, describes the privacy practices of Roo Wellness. It describes how we use or disclose your medical or health information. It also explains your rights as a patient under privacy regulations, as well as the responsibilities of Roo Wellness regarding your information.

We are required by federal regulations to maintain the privacy of your medical or health information. We create a record of the care and services you receive at Roo Wellness. We need this record to provide you with quality care and to comply with certain legal requirements. The Notice will help you understand how to exercise your rights regarding your health information.

How do I get a copy of the Notice?

  • At your first visit to Roo Wellness, staff should provide you the opportunity to review and request a copy of the Notice.
  • You may request a copy of the Notice at any time.
  • You may also view a copy of the Notice from our website.

How do I receive additional information on patient rights?

Learn more about patient rights

What are the common uses and disclosures of my health information?

We use and disclose health information about you for treatment, payment and health care operations.


We may use or disclose your health information to a physician or other health care provider providing treatment to you.


We may use and disclose your health information to obtain payment for services we provide to you.

Health care operations

We may use and disclose your health information in connection with our health care operations. Health care operations include quality assessment and improvement activities, reviewing the competence or qualifications of health care professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities.

Your authorization

In addition to our use of your health information for treatment, payment or health care operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke that authorization in writing at any time. Your revocation will not affect any use or disclosure permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this Notice.

To your family and friends

We must disclose your health information to you, as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend or other person to the extent necessary to help with your health care or with payment for your health care, but only if you agree that we may do so.

Persons involved in your care

We may use or disclose health information to notify or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment and disclosing only that health information directly relevant to the person’s involvement in your health care. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, X-rays, or other similar forms of health information.


We will not use your health information for marketing communications without your written authorization.

Required by law

We may use or disclose your health information when we are required to do so by law, such as in response to a request from law enforcement in specific circumstances, or in response to valid judicial or administrative orders.

Appointment reminders

We may use or disclose your health information to provide you with appointment reminders, such as voicemail messages, postcards, or letters.


Subject to certain requirements, we may give out health information about you without your prior authorization for public health purposes, abuse or neglect reporting, health oversight audits or inspections, research studies, funeral arrangements and organ donation, workers compensation purposes, and emergencies, including national security activities.


We may also be involved as a study site and serve as researchers in connection with certain clinical trials. Our participation in the advancement of science and medicine may be of benefit to you as our clinicians often are aware of experimental and new treatments. To provide you with useful information concerning the availability to you of these treatments, we may review your medical record from time to time to determine whether you may be eligible to participate in certain studies in which you would then have access to experimental treatments. Only our clinicians will review your medical record during these reviews, and none of your protected health information will be disclosed to third parties without your specific authorization. If it is preliminarily determined that you may be eligible to participate in such treatment and that such treatment may be beneficial to you, your doctor or a member of our staff will contact you with further information.