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Tracking Item Guidelines

UMKC Connect contains features, such as surveys, flags, kudos, and referrals, and to-dos that allow Course Instructors, Academic Advisors, Success Coaches, and support staff to work together to support students to be successful.

This graphic provides recommendations for utilization of the various tracking items in a 16-week session.

There are four tracking items available through UMKC Connect: Surveys, Kudos, Flags and Referrals. Surveys are generally available during the first few weeks of each term. The following recommendations are based on an undergraduate 16-week session course. Kudos are recommended during weeks 1-4, week 8, week 11 and week 15. Flags contain 3 sub-categories: Instructor Concern, Action Required and Attention! Immediate Response Required. These are listed in order of importance. Instructor concern flags are recommended during weeks 2-15. Action Required flags are recommended during weeks 3-4, weeks 7-8 and weeks 11-12. Attention! Immediate Response Required flags are to be used only for severe life threatening and traumatic issues that need an immediate response. These issues include but are not limited to homelessness, significant illness or injury (including mental health), death, hospitalization, divorce or recent law enforcement involvement OR substantial financial concerns related to housing, meals, textbook purchase, tuition etc. If student is in imminent danger (self or external), please contact campus police at 816-235-1515 or 911. Referrals are recommended throughout the entire semester as needed to support students. Referrals are like introductions and help connect students with academic and social support services. Issuing a referral provides students immediate information about a service or office and often results in additional outreach by the referral office to the student to encourage their participation.

*Dates correspond to UMKC refund and withdraw dates for 16-week undergraduate sessions.

The sections below provide guidelines for expectations of use and response for each tracking item type for Academic Advisors, Success Coaches and MAP Managers.

 

 

Roo Advising UMKC Connect Advisor Roles

  • (AA) Assigned Academic Advisor
  • (ALL)Advisor-UMKC All Access
  • Calendar Manager
  • (FR) First Responder (Map Managers)
  • (GA) Graduation Advisor
  • (PRE)Pre-Dental Hygiene Program Advisor
  • (PRE)Pre-Law and Six Year Law Scholar Advisor
  • (PRE)Pre-MAT (Pre-Teaching Pathway) Program Advisor
  • (PRE)Pre-Pharmacy Program Advisor
  • (PRE)Pre-Professional Health Advisor
  • Spring 2023 Registration Support Advisor (transition support)
  • (SC) Success Coach

KUDO’s are used to reinforce good academic behavior or to recognize students for achievement. 

Recommended Timing

Anytime is an appropriate time to reinforce good academic behavior or recognize a student

Notification

  • Comments are included in notification
  • Appears in Student Dashboard
  • Student receives email notification

Response Plan

  • Tracking items are reviewed in preparation for student appointments.
  • Closed by Connect Administrator at the end of the term.

KUDO’s available for use (Roles)

General

  • Excellent work (AA, ALL, FR, GA)
  • Keep up the Good Work (AA, ALL, PRE)
  • Outstanding Contribution in Class Today (AA, ALL)
  • Seeing Improvement (AA)

Graduation

  • Congratulations On-Track for Graduation, Final Term Audit (GA)
  • Congratulations On-Track for Graduation, Pre-Final Term Audit (GA)
  • Final Enrollment Evaluation-Degree Requirements Satisfied at End of Term (GA)

Orientation

  • It’s Official You’re a Roo! (AA, ALL, FR)

Success Coach

  • Well Done! You are your best investment (SC)

FLAG’s are designed to bring attention to students who may need additional support to be successful. When raising this flag type be sure to include detailed comments about what specific action is need for the student to improve and include any associated deadlines.  Invite the student to schedule an appointment or come to office hours and provide the information needed for them to follow through with that request.

FLAG’s provide support and motivation for students to change their academic behavior early to increase the likeliness to achieve success and are classified by level of concern.

  • Low/Early-Informational/Not time critical
  • Medium-ACTION REQUIRED/Time Sensitive
  • High-ATTENTION! IMMEDIATE RESPONSE REQUESTED

Academic Flags

Graduation Flags

Immediate Response Flags

Referrals are utilized to provide information or connect students to a campus resource or office.

Recommended Timing: Anytime

Notification

  • Appears in Student Dashboard
  • Student receives email notification
  • Resource/Office receives email notification (exception*)

Response Plan

  • In general, a referral provides students with the information needed for them to connect with the resource/office.  Notifications include contact and website information.
  • Referrals to Academic Advisor, Counseling Center, Success Coach and UMKC Central are followed up by outreach to the student. Other referrals may result in outreach to the student as office capacity allows.

Referrals available for use

  • Academic Advisor
  • Basic Needs Coordinator
  • Career Services
  • Counseling Center
  • Disability Services
  • Financial Wellness Center
  • Health & Wellness Center
  • Honors Program
  • IS Services for Technology Support*
  • Kangaroo Pantry
  • LGBTQIA Student Support
  • Library Research Coaching
  • Multicultural Student Affairs
  • Office of Student Involvement
  • Peer Academic Leadership (PAL) Program
  • Roo’s for Mental Health
  • Roo Up Seminars-ASM
  • Success Coach
  • Supplemental Instruction
  • UMKC Central
  • UMKC Tutoring-ASM
  • Writing Studio Consultant

TO-DO’s direct students to take action.

Academic To-Do's

Academic Recovery To-Do's

New Student To-Do's