Employee Assistance Program
Our employees are our most important resource. The employee assistance program (EAP) is available to all faculty, staff and their dependents.
UM System’s Total Rewards and UMKC Human Resources departments have partnered with Optum’s United Behavioral Health EAP to provide this service free of charge.
Their staff of professional counselors is trained to help with a number of issues.
- Family or relationship difficulties
- Stress
- Depression
- Anxiety
- Substance abuse
- Work concerns
- Financial problems
Employees also receive access to a wide range of resources regarding the work and life topics of interest to you and your family.
Optum Services
- Unlimited telephone access to master’s level clinicians (24/7 crisis/intake support)
- Three free counseling sessions per presenting issue, offered in-person or virtually.
- Employees and their covered dependents who are enrolled in a University of Missouri medical plan may continue counseling services, with a copay, beyond the three free EAP sessions via behavioral health benefits
- A nationwide network of EAP providers
- An online platform offering access to self-help resources to help handle life’s stresses such as depression or anxiety
Confidentiality
If you need to discuss a matter with the employee relations staff, we will maintain confidentiality in a manner consistent with state and federal regulations. Some situations may require further investigation or consultation with other campus representatives. In such cases, employees will be consulted and information will only be shared with other individuals on a need-to-know basis.