Residence Halls

If you are staying at the residence halls as part of a summer conference please go to our summer conferences page.

ResNet is part of UMKC’s high-speed campus network. This service is provided by UMKC and Information Services to residents of UMKC student housing. ResNet provides fast and reliable Internet access from the comfort of your room.

Minimum Requirements

  • For wired connections, your computer must:
    • Be running Windows 10 or higher, or MacOS 10.9.5 or higher
    • Have a built-in ethernet port or USB network adapter.
    • Have a network patch cable which can be purchased from the UMKC Bookstore.
    • Have SafeConnect installed and running (Instructions Below)
  • For wi-fi access, your device must support the 802.11n or higher protocol.

Usage Guidelines

We ask that you read, understand and agree to the UMKC Computer Usage Guidelines and UMKCnet Connectivity and Usage Guidelines.

Please note that devices such as routers, switches, hubs, repeaters or any other devices that provide Network Address Translation (NAT) are not allowed on the UMKC campus network.

Getting Help

If you cannot gain access to the residence hall network after reviewing this documentation, please contact the IS Technology Support Center.

We can assist with issues involving data jack connectivity, security patch installation, virus removal, system stability and other activities that directly affect your ability to get online. 

Please note that the IS Technology Support Center cannot perform physical hardware maintenance on non UMKC-owned devices.

SafeConnect Compliance Management

SafeConnect is a network access and compliance tool that ensures that computers connected to the UMKC network are patched and have protection from malicious software.

SafeConnect must be used by all persons accessing the UMKC network at the residence halls. This includes both wired and wireless network connectivity. All users will be required to login to the SafeConnect webpage before they can access the network. 

Additionally, Windows and Macintosh computers must install the SafeConnect Policy Key before accessing the Internet. Before authentication, Internet access will be restricted to web sites that allow you to update your computer with Windows or anti-virus updates.

Android and iOS devices are exempt from the SafeConnect requirement.

To install the SafeConnect Policy Key on Windows or Mac:

  1. Connect to the UMKC network in your residence hall. WiFi users should connect to the UMKCWPA network.
  2. Once connected to the network, open a web browser (ie, Firefox, Internet Explorer, Safari etc.) and attempt to visit a non-UMKC website.
  3. You will be presented with the ResNet sign in page.
  4. Sign in with your UMKC Username & password and agree to the Acceptable Use Policy (please visit our password information page for help with your password).
  5. Click the blue "Download Now" button to download the Policy Key installer. Once the installer app download completes, run that app from the location to which your browser saved the download.
  6. Click the blue "Install" button to install the Policy Key.
  7. After the install completes, click "Finish".
  8. Click "I'm Done Installing".

You should now have internet access.


The policy key can be uninstalled from the 'Uninstall or change a program' menu located in the control panel.


The policy key can be uninstalled by locating "SafeConnect" in your list of applications.  Once located, simply drag the "SafeConnect" icon to your trash.

If your computer becomes out of compliance for any reason, you will begin to see warning pages. The page will tell you why your computer is out of compliance and how to fix it. If you don't correct the issue, your computer will eventually be blocked by SafeConnect and will be denied network access.

Once you've taken action to correct the issue, click the blue 'Check Again' button to see if you are now compliant.  If you need further assistance, please contact the IS Technology Support Center.

Once your computer has been quarantined by SafeConnect, you must contact the IS Technology Support Center for assistance.

In order to help support a wide array of devices, the UMKC-Media network was created for the purpose of connecting media and gaming devices that do not support modern security methods.

Instructions for configuring your media devices for UMKC-Media can be found at the UMKC-Media enrollment page.

SafeConnect supports the following Anti-Virus software on Windows.

  • Authentium
  • Avast
  • AVG
  • AVGuard
  • Bitdefender
  • Comodo
  • EZ Antivirus
  • Faronics
  • Fortinet
  • F-Secure
  • Gdata
  • Immunet
  • Iolo
  • Kaspersky
  • Landesk
  • Lightspeed
  • Malwarebytes
  • McAfee
  • McAfee 45
  • McAfee NA
  • Microsoft OneCare
  • Microsoft SCEP
  • Microsoft Security Essentials
  • Nod32
  • Panda
  • PC Tools
  • SecureIT
  • Sophos
  • SpySweeper AV
  • Symantec
  • Symantec Corp
  • Trendmicro
  • Vipre ANtivirus
  • ZoneAlarm

SafeConnect supports the following Anti-Virus software on Mac OS.

  • Avast
  • AVG
  • Avira
  • BitDefender
  • ClamXav
  • Comodo
  • ESET
  • iAntivirus
  • Intego
  • Kaspersky
  • MacKeeper
  • McAfee
  • Microsoft SCEP
  • Norton
  • Panda
  • Sophos
  • Trendmicro