UMKC Tutoring provides free tutoring assistance to all UMKC students. We're dedicated to guiding each student through difficult material — from understanding big concepts to developing learning strategies and tools so you can retain information and solve problems on your own.

Fall 2022 appointment hours (August 22 - December 15)
In-person and online options available
Monday-Friday, 9am–7pm
Saturday, 12pm-5pm
Sunday, 1pm-6pm

Fall 2022 drop-in hours (August 29 - December 7)
Monday-Friday, 11am–4pm (MNL 420)
Tuesday, Thursday, Sunday 7pm-9pm (online)

UMKC Tutoring is a CRLA certified program that offers free one-on-one tutoring to UMKC students for many courses from a variety of subjects. Our peer tutors can help you understand important concepts, figure out the best way for you to study, and more!

Visit our Supported Courses page to see the full list of specific courses we currently support. Ready to schedule an appointment or join a drop-in session? Use the icons above! Need more information first? Check out the sections below for more information and additional resources!

For questions or concerns, please contact us by phone at 816-235-1179 or email at umkctutoring@umkc.edu.

 

Fall 2022 Updates

UMKC Tutoring is moving locations from ASSC 2nd floor to Miller Nichols Library (MNL) 420. We look forward to welcoming you to our larger, more comfortable and more convenient space this fall.

UMKC Connect has been replaced with RooLearning+ for scheduling appointments and logging in for drop-ins. Access RooLearning+ by visiting the webpage at umkc.tedu.app/student or downloading the app from the App Store (Apple) or Google Play (Android) and sign in with your SSO. If you experience any trouble with the app or scheduling an appointment, please email us at umkctutoring@umkc.edu or call us at 816-235-1179.

UMKC Tutoring Instructions, Information & Resources

Scheduling Appointments

Schedule your 30- or 60-minute, one-on-one consultations through RooLearning+. You must sign up at least 24 hours before the appointment time. While we offer 30-minute appointments, we highly recommend you schedule 60-minute appointments. To do so, you will need to schedule two back-to-back 30 minute appointments in RooLearning+. Please note students are limited to scheduling a maximum of 60-minutes in a day and a maximum of 3 hours per week. However, there is no limit to attending drop-in hours.

Once you’ve scheduled your appointment, you will receive a confirmation email. If you’ve scheduled an online appointment, your tutor will also follow up with an Outlook calendar invite, which will include the link to join the tutoring session.

To ensure the quality of our tutoring, all online appointments will be recorded by the tutor.

For questions about making appointments or understanding how we use RooLearning+ for tutoring, please contact us at umkctutoring@umkc.edu or 816-235-1179.

Learn how to use the RooLearning+ website

Learn how to use the RooLearning+ phone app

Sign up on RooLearning+

Missing Appointments

Students may miss a total of 3 scheduled appointment hours per semester without being penalized. After a student misses 3 scheduled appointments, they will be unable to schedule tutoring appointments for the remainder of the semester. However, they will still be able to work with us on a drop-in basis.

Canceling Appointments

If students need to cancel an appointment, we ask that they do so at least 3 hours prior to the scheduled appointment time. If the appointment is canceled with less than 3 hours notice, it will be considered a missed appointment and follow our missed appointment policy.

In-person Drop-ins

Drop by our tutoring space in the Miller Nichols Library (MNL) 420 to meet with a tutor during our drop-in hours Monday through Friday from 11am-4pm.

At the beginning of your session, your tutor will ask for your SSO so they can check you in on RooLearning+.

Virtual Drop-ins

Virtual drop-ins are available evenings on Tuesdays, Thursdays and Sundays from 7pm-9pm. You can log into RooLearning+ to access drop-ins or email umkctutoring@umkc.edu.

Accessing Zoom

Download Zoom on the device you will use for the session. We recommend you download it on any electronic devices you have with cameras and microphone/speaker setups to give you flexibility in how you communicate with the tutor.

Zoom for Virtual Appointments & Drop-ins

At the time of your session, click on the link in the invitation your tutor emailed you for your one-on-one appointment or enter the drop-in session meeting room. Click on the microphone and camera icons in the bottom menu bar so your tutor can hear and see you.

Troubleshooting

To resolve any issues during your appointment, please use Zoom chat to contact your tutor, call the UMKC Call Center at 816-235-2000 or email UMKC Tutoring (umkctutoring@umkc.edu).

For questions about how we use Zoom for tutoring, contact us at umkctutoring@umkc.edu or 816-235-1179.

Learn how to access Zoom

Learn more about using Zoom

Learn more about our services and get advice from our tutors by watching our virtual class visit videos. The videos are arranged by the subjects or courses they are targeting, so you can choose to watch those most relevant for you.

Watch our virtual class visit videos

NetTutor is a free service separate from UMKC Tutoring that offers students a variety of modes to get help online (UMKC SSO login required). You can communicate with tutors via chat, audio or audio-video connection. Unlike UMKC Tutoring, NetTutor is not staffed by UMKC students.

Please note: For best performance, use Google Chrome or Mozilla Firefox. Pop-ups must be enabled in your browser. To see if your browser will work, you can also run a compatible browser test.


Here are a few helpful links to get started with NetTutor:

Watch an introduction to NetTutor

Learn how to use NetTutor

See the NetTutor schedule (please note: times are listed in Eastern Time)

Go to NetTutor


Troubleshooting for NetTutor

If you are having trouble using NetTutor, here are ways to get help:

  • Customer Support Request Link: In the NetTutor system, there is a customer service support link where you are taken to a form to fill out. A customer service representative will respond as soon as possible.
  • Emailing Customer Service: You can also email customer service at support@linksystems.atlassian.net.
    • Be sure to include your name, UMKC SSO and list University of Missouri-Kansas City as the institution. In your message, please be as specific as possible about the issue you are experiencing.
  • Calling Customer Service: You may also call NetTutor (813-674-0600 extension 204) Monday through Friday, 8:00 a.m. to 4:30 p.m. CST.