Office hours:
Monday-Friday
8 a.m.-5 p.m.
Email: cashiers@umkc.edu
Please include the student ID number in any correspondence to our office.
Phone: 816-235-1365
For security purposes please note that when calling the Cashiers Office we ask that you have the 8 digit UMKC student ID number or the student's social security number.
Fax: 816-235-5510
Please include the student ID number in any correspondence to our office.
For repayment agreements, W9 forms, etc.
Log in to Pathway. Click on Self Service, Student Center, Secure Document Upload (top right side of the page)
Please include the student ID number in any correspondence to our office.
UMKC Cashiers Office
5100 Rockhill Rd.
AC 112
Kansas City, MO 64110
Please include the student ID number in any correspondence to our office.
Administrative Center 112
5115 Oak St.
Kansas City, MO 64112
Please bring photo ID when coming in person to the Cashiers Office so that we can verify your identity.
The Cashiers Office is open for in person business between the hours of 8am to 5pm, Monday through Friday. You can still call or email us for help as most business can be handled remotely and at your convenience.
If you do need to come in person, we ask that you follow UMKC guidelines and wear a mask and practice proper social distancing while in the building. For more information, please visit: https://www.umkc.edu/coronavirus/
Below you will find helpful information related to the Cashiers Office as we welcome all Roos back on campus:
You can make payments to your student account online by check or credit card in TouchNet, by credit card at the Guest Pay site or mailing a check, cashiers check or money order to the Cashiers Office. For payment info click here.
Things that you can do by email or phone with the Cashiers Office:
The Cashiers Office will cash personal checks up to $25 per day for students and staff at the cashiers windows with proper identification.
The Cashiers Office reserves the right to decline this service to anyone with a previous returned check. Checks returned by the bank will be processed according to the returned check procedures.
There is an ATM near the cashiers windows on the first floor of the Administration Center.
Depending on the loans you accepted while at UMKC, you will need to complete one or more of the following exit interviews. You agreed to this condition when you signed your promissory note or notes. You should pay careful attention to the information provided. This will assist you in responsibly handling your loans and avoid falling into default. You must follow the procedures outlined for your exit requirements to be fulfilled. Failure to do so will result in a hold on grades, transcripts and registration until such time as you have completed your exit interview session or sessions.
When your exits are complete, please email proof of completion to studentloans@umkc.edu. We will verify the completion of your exit(s) based off of the confirmation you email us and then remove your hold(s). Call our office at (816) 235-1365 or email us if you have questions regarding your exit interview(s).
If you have made a request for your diploma or transcripts, and then received a denial message due to an exit interview hold(s), you will need to follow up with the Records Office at (816) 235-1125 or registrar@umkc.edu.
To satisfy the requirements for your Direct Loan Stafford/Grad Plus or FFEL Stafford/Grad Plus exit interviews, please go to: http://www.studentloans.gov.
Call our service provider, ECSI at 888-549-3274, to obtain a pin number if you do not already have one. They will email it to you. (Keep your pin number as you will need it to access your account in the future!)