Billing

Affording college is challenging. Paying your bill should be simple. That's why we've made it possible to complete many transactions electronically.

Billing Information

Electronic billing is the official method for billing all enrolled students. Students agree to electronic statements the first time they enroll in courses.

Billing statements are updated monthly. Students are notified at their UMKC email address when the statement is available for viewing. Bills will be emailed only to the UMKC email address on file and the email address of any authorized users. You will not receive a paper bill unless you request one.

Electronic billing statements can be viewed from Pathway. Instructions on accessing invoices in Pathway are included in the email notification.

If you register for classes on or after the first billing date for the semester, you will not receive a billing statement before the first payment for the semester is due. Please make the initial payment on Pathway by the due date for the semester.

 

Fall term charges will begin to calculate on Pathway by mid July and students can see their balances at that time in TouchNet.  Around July 17, the July statements will be ready to view.   Spring term will calculate by mid December and statements will be ready to view by December 17.   Summer term will begin to calculate by mid May with statements ready to view by May 17. 

Students will receive a statement notification email when the statement is ready to view.   The charges on that statement will reflect any charges on the account up to the billing date.   Other charges can add at any time during the semester and appear on later statements.  We will bill you monthly beginning in July (for Fall semester). The statement will indicate your balance, the minimum payment due and when it is due.  Spring semester charges will begin to appear on the December billing and Summer semester charges will begin to appear on the May billing.

Cashiers Office information is at umkc.edu/cashiers.  You can click through the links to view info on policies and procedures, how billing works, payment due dates, finance and late charges, how to make payments, tutorials for using TouchNet, etc.  You can contact us regarding any specific questions you have about billing or cashiering. 

 Some basics to know from the Cashiers Office:

  • Communications are sent by email to the student and students should check their UMKC email frequently.
  • Statement notification emails are sent monthly to the student informing them to look at their statement. Instructions at umkc.edu/cashiers.  Scroll down to TouchNet Tutorials and click on Follow the steps to make a payment (pdf).   Once in TouchNet click on View Statement to view your statements.
  • The Financial Aid and Scholarships Office typically begins disbursing financial aid the week before school starts. Students will receive an email as their aid disburses.  If there is any overage after disbursement then that is sent to the student by direct deposit or a check through the mail depending on how the student has set up receipt of refunds.  Students can set up direct deposit online for any refunds.  Instructions online at umkc.edu/cashiers Scroll down to TouchNet Tutorials and click on Read about setting up  direct deposit (pdf).
  • Payment due dates for Fall term balances are 8/10, 9/10, 10/10 and 11/10. Spring term balances 1/10, 2/10, 3/10 and 4/10. Summer term balances 6/10 and 7/10.  Payment due date info at https://www.umkc.edu/cashiers/payments-and-billing/payment-schedules.html
  • Keep in mind that if your financial aid does not cover your entire balance then you will have a payment due to UMKC according to the due date schedule listed above.   If you will not be able to meet the above due date obligation on any debt owed to UMKC then we suggest you contact the Financial Aid and Scholarships Office about obtaining a Private Student Loan to cover the rest of your cost of attendance.  You may be able to get better payment terms in regards to payment amount, length of time to repay and a lower annual finance charge with a loan than paying directly to UMKC.
  • A late charge of $25.00 is assessed if payment is due and not made by the due date.
  • A 1% finance charge assesses on any balance carried over to the next billing period.
  • Payments can be made via TouchNet by check or credit card, at the guest payer site by credit card, or by mail (check, cashiers check or money order). A transaction fee applies to credit and debit card payments. Info at https://www.umkc.edu/cashiers/payments-and-billing/payment-methods.html.  Paying online through TouchNet is the quickest way to post a payment to your student account.     
  • Students can add FERPA access and additional authorized access to Pathway to 3rd parties at https://www.umkc.edu/registrar/docs/AAA_FERPA_release.pdf.
  • Students can add authorized access to TouchNet to 3rd parties to view statements and make payments online. Info at umkc.edu/cashiers.  Scroll down to TouchNet Tutorials and click on Learn how to add authorized users (pdf). 
  • Students can charge items from the bookstore, One Card Office, Parking and the Health and Wellness Center, etc.  Items charged will appear on a future statement with the amount and due date.

             

Please contact us if you have any other questions.

Students will need to sign into Pathway and navigate to TouchNet in order to view their statement and other information.    

  1. In Pathway, click on Self Service then Student Center. Scroll down to the Finances section of the Student Center page and click on Log into TouchNet link in the middle of the Finances section. 
  2. You will be directed to a UM System site and will need to re-enter your UMKC SSO ID and password in order to authenticate in to the TouchNet system.
  3. Once in TouchNet you can click on View Statements and then click View for the statement you wish to view.  

TouchNet Authorized Users can click here to access TouchNet.

 

View sample bill (PDF)

  1. Balance from last statement - The account balance from your most recent monthly billing statement
  2. Other charges - Charges and credits from other campus departments such as the University Bookstore, ID card charges and Parking
  3. Finance charge - Applied to the unpaid adjusted amount due from your last monthly billing statement. It is calculated monthly by taking the last adjusted amount due, subtracting any credits.
  4. Late payment fee - An additional $25 if at least the minimum payment is not received by the due date
  5. Payments and credits - Payments on your student account made by you or by someone else on your behalf, as well as credits applied since your last monthly billing statement. These may take the form of refunded deposits or financial aid that was paid.
  6. Refunds - Any credit balance paid from your account since the last monthly billing statement
  7. Anticipated aid - Financial aid which was awarded but has not yet been applied
  8. Account balance - The total amount due on your student account for this billing period. Any anticipated financial aid is reflected in your adjusted amount due.
  9. Adjusted amount due - the account balance minus any anticipated aid. If you elect to take advantage of the monthly payment plan, any unpaid adjusted amount due will be subject to a monthly 1% finance charge.
  10. Minimum payment - The total amount of current term charges due on your account, divided by the number of installments remaining in this term. A 1% finance charge will be applied to the unpaid adjusted amount due. The minimum payment amount also includes any past term balance and other charges that are due in full.
  11. Message codes - Messages found in the “Important Messages” section at the bottom of the statement

A $25 late fee will be added to your student account if a payment is not received by the monthly billing statement's due date.

If you are past due you may also be subject to holds, including enrollment holds, transcript and diploma holds, loss of student charge privileges and denial of access to the Swinney Center. 

The University assesses a 1% monthly finance charge on the unpaid portion of the total billed balance. You can avoid the finance charge by paying the total balance each month.

It is the student’s responsibility to keep your contact information up to date. Update your contact information in Pathway or submit an information change form to the Records and Registration Office.

UMKC takes fraud and identity theft seriously and investigates claims in a timely fashion. As soon as you become aware of an issue, you may report a claim, which will be reviewed by the UMKC Fraud and Identity Theft Committee. You may expect a written response to your claim within six weeks.

Report fraud or identity theft (PDF)

You may email your request for paper statements from your UMKC email address, fax it along with a copy of a photo ID to 816-235-5510 or mail it to our office. 

UMKC Cashiers Office
5100 Rockhill Rd.
AC 112
Kansas City, MO 64110
You may also bring in a request in person to our office with photo ID at 5115 Oak Street, AC 112. 

The Cashiers Office is responsible for billing all university charges, including, but not limited to, tuition and fees, housing, meal plans, bookstore, recreation center, student health and wellness and parking. The Cashiers Office is also responsible for collecting payments for these charges. The Cashiers Office does not waive, remove or forgive charges.

Students who wish to petition or appeal any balance may follow these instructions.

Learn more about appealing academic fees and charges

Academic fee petitions must be filed within 30 days of the end of the semester.

Learn more about appealing parking violations

Appeals for other account charges need to be directed to the university office that initiated the charge. The appeal is subject to that office’s policy and procedures.

Students with a balance under appeal are expected to continue making minimum payments toward their balance. Balances under appeal are still subject to late fees and finance charges during the petition process. Balances under appeal my also result in enrollment holds. Should a petition be granted any over-payment will be refunded and the associated late fees and finance charges waived.

View this information through Pathway.

Learn how to access the information on Pathway (PDF)

If you are unable to access the online system, you can also request this document in person at the Cashiers Office with a photo ID or by sending a written request, including a legible copy of a photo ID by fax or mail.

There is up to a 24-hour turnaround on any official receipts requested at the Cashiers Office for the current year. For previous years' receipts, approximately two weeks is needed for the information to be researched and the receipts to be handwritten.

Tax law requires all educational institutions to report payments received for qualified tuition and related expenses (QTRE) in Box 1 of the Form 1098-T.

The amount listed on your 1098-T may not represent the amount you actually paid toward qualified educational expenses.

Please visit the IRS website for more information regarding how to use this form and receipts to determine what credits you may be eligible for.

1098-T statements for the prior year are ready to view on Pathway by January 31.

For 2019 and later

  • Select "Self Service," then "Student Center"
  • Scroll to the "Finances" section
  • Select "Log into TouchNet"
  • Log in using your Pathway SSO and password
  • Under "Statements" go to View 1098-T Tax Statement"
  • Select "View Statements"
  • Select the 1098-T statement for the year you wish to view

For 2018 and prior

  • Select "Self Service," then "Student Center"
  • Scroll to the "Finances" section
  • In the drop-down box that says "Other Financial" select "Tax Information"
  • Select the arrows next to the box to complete the action

This page displays information regarding your 1098‐T for the past several years. You will be able to view financial details for Boxes 2, 4, 5 and 6 for each year displayed. Additionally, you can select the "View 1098‐T" link to open the completed tax form.

Don't forget to consent to receive 1098-Ts electronically so that you can receive it as soon as it becomes available instead of waiting for the paper form to come in the mail.

In order to activate E-Print, log in to Pathway and navigate to Self-Service > Campus Finances > Tax Information. Select the second tab at the top of the page, entitled "E-Print". Make sure that the 1098T E-Print box is checked and select "Save."

For assistance in accessing your student account or to reset your password, visit the Information Services Technology Support Center.  They can be reached at 816-235-2000 or techsupportcenter@umkc.edu

If you tried the steps above and are still unable to access the online system, you can request the document in person at the Cashiers Office with a photo ID or by sending a written request, including a legible copy of a photo ID via fax or mail. Please note that these requests may take up to 48 hours to process.

The Cashiers Office cannot provide tax filing assistance or advice.

Learn more about credits or deductions

Effective Jan. 1, 2018, tax law requires all educational institutions to report payments received for qualified tuition and related expenses (QTRE) in Box 1 of the Form 1098-T. Scholarships and grants awarded will continue to be shown in Box 5.

Please remember that the amounts listed on your 1098-T form may represent an amount other than the amount actually paid in a given tax year. Please visit the IRS website for more information regarding how to use this form in conjunction with receipts to determine what credits you may be eligible for.